Refund Policy
Clear, plain-language terms for shopping with Ryason Tech LLC.
This Refund Policy explains when and how Ryason Tech LLC issues refunds for purchases made at ryasontechnology.com. It works together with our Return Policy.
When a refund is available
- The order is cancelled before shipment.
- A returned item is received, inspected and approved under the Return Policy.
- We cannot supply an ordered item and you choose a refund instead of a replacement.
- A verified defect, shipping error or incorrect item is confirmed.
Refund method
Approved refunds are sent to the original payment method. We do not issue cash refunds. If the original method is unavailable, contact us before returning the item so we can agree on a compliant alternative.
Refund timing
We aim to approve or decline a refund within 5 business days after the returned item is received and inspected. After approval, the refund is submitted to the payment provider within 2 business days. Your bank or card issuer may take an additional 5–10 business days to post the credit. The exact timing is controlled by your financial institution.
Shipping charges and taxes
Original shipping charges are non-refundable unless the return is due to our error or a verified defect. Applicable taxes are refunded in proportion to the amount refunded. Return shipping is handled as described in the Return Policy.
Partial refunds
We may issue a partial refund if an item is returned with missing accessories, damaged packaging, obvious use or missing components, or if the item is accepted as an opened non-defective return. The reason and amount will be explained before the refund is processed.
Cancellations
Contact us immediately if you need to cancel. We will try to stop the order before dispatch. If the order has already shipped, it must follow the return process. A cancelled order that has not shipped is refunded in full, including original shipping.
Chargebacks and disputes
Please contact us before opening a card dispute or chargeback so we can resolve the issue directly. A chargeback does not replace the return process, and we may provide the payment provider with order, delivery and return records.
No refund without a return
Unless we agree otherwise in writing, an item must be returned and inspected before a refund is issued. Refunds are not issued for items that are lost or damaged after delivery because of customer handling, or for unauthorized returns sent without an RMA.
Contact us
Ryason Tech LLC
24B Peoples St
Starkville, MS 39759
United States
Email: admin@ryasontechnology.com
Phone: +1 601 324 1856